Call UsEmail Us The Property OmbudsmanARLA - Association of Residential Letting AgentsMy DepositsFind A PropertyRightmovePrime LocationProperty LiveFederation of Small Businesses
Information for Tenants in St Neots, Cambridgeshire - Magpie Property Management
Max Price
Bedrooms
Area
 
Powered by Acquaint CRM
Information for Tenants in St Neots, Cambridgeshire - Magpie Property Management

Tenant Guidance Notes

BEFORE THE TENANCY

Making an application and receipt of satisfactory references may not necessarily guarantee an applicant for tenancy.

Before creating a tenancy we will take up references on you. It is essential that all the information requested is supplied and the application form is fully completed and legible. Missing information will delay and may jeopardise your application. If you have any queries please call the office.

Applicants must be in permanent employment (unless otherwise advised), telephone and fax numbers must include full dialling code and all addresses must include full postcodes.

Your regular gross income must be at least 2.5 times the rent.
Example: Monthly rent £425.00 , monthly rent x 12 x 2.5 = £12,750.

Please ensure that referees given on your application form have been advised that they will be contacted by Homelet, which is our referencing agency.

We will process your application and contact you once our enquiries are complete. If your application is a joint application, all parties must be referenced and must be present to sign the Tenancy Agreement on the start date of tenancy, this includes any guarantors.

We are required under the Anti Money laundering Regulations to obtain photographic proof of identity and proof of residency from you. It will therefore be necessary for us to see your photographic identity i.e. passport and/or driving license, a council tax bill/bank statement/utility bill NOT mobile phone bill, being in your name and at your current address. This information must be supplied when you submit your application form.

References required will include a credit check, employer and landlord if relevant. We employ an agency to obtain these references. A letting fee of £250 for 1 applicant or £350 for 2 applicants and £60 for each additional person thereafter is payable. If you require a guarantor the fee is £50. The payment of this charge is not intended to constitute a tenancy or offer of a tenancy and the fee is non-refundable.

The rent must be paid in advance ONLY BY STANDING ORDER on or before the due date. The first month’s rent, payable on signing the Tenancy Agreement, must be cash, bankers draft or debit/credit card payment (fee applicable).

A deposit of 1½ month’s rent or 2 month’s rent if any pets at the property must be paid in cash, by bankers draft or debit/credit card payment (fee applicable). The deposit is returnable by way of BACS payment without interest at the end of the tenancy, assuming no dilapidations or liabilities. Under no circumstances can the deposit be used towards any rent payments.

Upon occupation you will be given a copy of the current inventory, which we ask you to sign, you will then have 5 days to advise of any discrepancies on your copy of the inventory. The security deposit is held against possible damage, breakages or losses and will be returned to you within 10 days after vacation of the premises providing the final inspection is satisfactory. Please note if any works are to be carried out after the final inspection, a 10% charge of total costs will be payable to Magpie Property Management for arranging any such works.

The majority of tenancies are Assured Shorthold, for an initial fixed term of 6 months. If you leave before the end of the fixed term you will be liable for rent and utility costs to the end of the fixed term unless otherwise agreed. With a room only tenancy, one month’s notice may be given after one month.

START OF TENANCY

CONTENTS INSURANCE

As a condition of entering the tenancy you must have sufficient means to cover your liability for accidental damage to the landlord’s property, furniture, fixtures, and fittings. You may also wish to consider insuring your own personal possessions as these will not be covered by any policy held by the landlord. We are introducers for HomeLet who offer a range of products designed specifically for the lettings market; further information is available on request.

UTILITY PROVIDERS AND COUNCIL TAX

Magpie Property Management will take meter readings for gas, electric and water (where applicable/possible) and inform the relevant companies. However, it is still your responsibility to set up your own accounts, please note BT will not deal with a third party and therefore we cannot have any involvement with a landline.

Gas – If you need to find out who supplies gas to your new home, or your Meter Point Reference Number, contact the meter number helpline on 0870 608 1524.

Electricity – To find out who previously supplied the electricity to your home, or your Electricity Supply Number, contact the local electricity distribution company. The number is normally in the telephone directory under 'Electricity'.

You may be charged for any administrative costs incurred by us if you fail to deal with these matters.

DURING THE TENANCY

PAYMENT OF RENT

Your tenancy agreement is a legally binding document which requires you to pay the rent in full in cleared funds on the rent due dates. Failure to so will mean that you will be in breach of your tenancy agreement.

If you share the property with other tenants, you are jointly and severally liable for payment of the full rent on the rent due date. If any rent is outstanding on the rent due date then we may pursue one, some or all tenants for the costs incurred and the balance of rent due regardless of whether you as an individual have made a payment to us.

INTEREST ON DEPOSIT

Magpie Property Management will retain any interest earned on monies held on your behalf.

REPAIRS AND MAINTENANCE

Should you experience any problem with either the structure or contents (provided by the landlord) of the property, please contact Magpie Property Management immediately during office hours and we will arrange for one of our approved contractors to investigate the problem.

In certain circumstances, and normally where any work required is substantial, either in terms of cost or magnitude, it may be necessary to obtain more than one quotation from contractors, or to instruct a surveyor to assess the nature of the problem so that it can be resolved effectively.

Please do not instruct a contractor yourself and send us the invoice, as this will not be paid by us or your landlord unless we have previously agreed to do this.

If a contractor attends to a problem that you have reported and the fault is due to lack of care or misuse by you or other tenants occupying the property, you will be charged for the cost of putting it right.

It is very much in your interests to be available for appointments made with contractors in order that repairs can be carried out as quickly as possible. If you fail to keep an appointment made with a contractor then we may charge you the costs of the contractor’s abortive visit.

MAINTAINING THE PROPERTY

The tenant is responsible for normal household maintenance at the property i.e. replacing light bulbs, cleaning windows, cutting lawns, maintaining hedges, borders, keeping all guttering and drains clear from leaves and blockages, the removal of such pests as fleas, ants, wasps, etc. and any other tasks that are considered normal household management.

If there is a garden with your property you must keep it in good seasonal order. You must not uproot established trees and shrubs and you must not remove lawns as already laid at the commencement of your tenancy.

If you share a common entrance to your property with other residents you are required to keep this area, and any other shared areas at the property clean and tidy and, in particular, free of rubbish and unwanted mail. It is particularly important that you keep shared entrances and exits clear and clean and tidy – this could be your escape route in the case of an emergency.

GAS APPLIANCES

By law your landlord must comply with the Gas Safety (Installation and Use) Regulations 1994 and subsequent associated legislation. Your landlord must have all gas systems, appliances and flues checked at least every 12 months by a Gas Safe registered engineer. These regulations do not apply to gas appliances owned by tenants for example a gas cooker. For your own safety we recommend that you too have your personal gas appliances checked at least every 12 months. You will be provided with a copy of the gas safety certificate provided by the inspecting engineer.

It is in the interests of your own safety and welfare that you cooperate fully with contractors making appointments with you to carry out a gas safety inspection.

TENANT DECORATION/ALTERATIONS

Your landlord wants the property to be treated as your own home; however, the landlord’s consent must be obtained prior to any redecoration or alterations being carried out. Failure to comply with this may result in you being charged the cost of returning the property to its original condition at the end of your tenancy.

You are not permitted to alter, add, pull down or remove any part of the fabric of the building.

LOST KEYS

If during your tenancy you lose your house keys, whatever the circumstances, you are responsible for the cost of replacement. In the first instance, please contact Magpie Property Management as we may have a spare set of keys. The cost of having additional sets cut is to be borne by you, the tenant.

If a lock change is required as a result of you losing a key you will also be charged the cost of the lock change. If you occupy a flat in a block which has a common entrance door key you may also be charged the cost of providing all tenants in the block with new keys.

You must return the full compliment of keys to the property at the end of the tenancy and you will be charged for the cost of any duplicate keys or lock changes required if you do not do this.

BREAK-INS/VANDALISM

If you have suffered a break-in that has resulted in damage to the external doors or windows, please report the incident to the Police, and then contact Magpie Property Management who will arrange for a contractor to secure the property.

It is important that the Police are advised and a Crime Reference number obtained as failure to do so may prevent you or your Landlord from making an insurance claim.

BROKEN GLASS AND WINDOWS

It is the responsibility of you, the tenant, to repair and/or re-glaze any windows or glazing broken at the property.

RENT REVIEWS AND INCREASES

Please be aware that each year on the anniversary of the start of your tenancy, your landlord will review your rent and an increase may be sought.

WHO MAY OCCUPY THE PROPERTY

You may not share the property with any adults (aged 18 or over) other than those named on the tenancy agreement. In addition, you may not transfer your tenancy to another person.

However, if one of the named tenants wishes to leave, regardless of whether they are to be replaced, please contact Magpie Property Management immediately to enable us to make the necessary arrangements. References must be obtained and approved by us and a new agreement signed before a new tenant can move in to the property.

Please Note: The incoming tenant must remunerate the outgoing tenant their portion of the deposit and all parties must agree as to the condition of the property at the time of transfer. We will not consider refunding any part of the deposit to any individual tenant during the tenancy.

END OF THE TENANCY

Your tenancy agreement is a legally binding contract; it is for a fixed duration and you cannot give notice to vacate before the expiry date. If you need to vacate the property prior to the end of the fixed term, you, the tenant, shall be responsible for rent until the expiration of the term of the tenancy or a new tenant is found. In addition you will be responsible for the Landlord’s agency re-letting fees as applicable at that time.

GIVING NOTICE

You are required to give at least one full months notice of your intention to vacate the property. This is, however, subject to the term of your tenancy agreement. During this time, we will require access to accompany prospective tenants to view the property and will give you at least 24 hours notice. Your co-operation in allowing access is greatly appreciated.

CHECK-0UT APPOINTMENT

Upon receipt of your notice letter, we will write to you to acknowledge your intended vacation. We will arrange to meet you at the property to carry out the check-out, verify the condition of the property and read the meters. You will be required to return all sets of keys at this meeting; you will be charged on a daily basis until all keys and possession are surrendered. You must be ready to leave the property with us and all of your personal effects and your furniture must be removed. Your property should have been professionally cleaned prior to your moving in and we may charge you for a professional clean when you vacate should it not meet the standards of cleanliness found at move in.

FEES AND CHARGES

We reserve the right to charge the following minimum charges. Please note that a fee will be charged for any appointment(s) not kept by the Tenant. The fee will be dependant on the costs incurred as a result of any appointment not being kept.

Renewal Tenancy Agreement£60.00
Early Release£360.00
Mortgage Reference£48.00
Additional Tenant Reference£60.00
Guarantor Reference£50.00
Check Out Fee(Room)£84.00
Check Out Fee(Property)£120.00

We may also make charges that are not covered by this information sheet. VAT is already included.

YOUR MANAGING AGENT

Agent: Magpie Property Management Limited
36 New Street, St Neots, Cambs, PE19 1AJ

Contacts: Vikkii Ashford/Gill Hopwood

Tel No: 01480 475777 (Answer Machine out of Hours)

Office Hours: 9am – 5.00pm Monday to Friday, 9am – 1.00pm Saturday

Email: enquiries@magpieproperty.co.uk

Web: www.magpieproperty.co.uk

EMERGENCY MAINTENANCE

Should you experience a heating, plumbing or electrical problem out of office hours, and you feel that you are acting in a tenant like manner, please contact the following contractors:

STORRM Property Maintenance (gen. maintenance)07760 211211
TRANSCO (gas) 0800 111999
TRANSCO (electric)0800 283 8838

Please note: That should the contractor confirm that the problem was not an emergency then it will be at the discretion of the agent/Landlord to decide who is responsible for the invoice. Magpie Property Management acts in the interest of both parties at all times.

Magpie Property Management

Legal & Privacy | Sitemap | Links | Web Design and Software by Acquaint CRM
© 2016 Magpie Property Management - Estate & Letting Agents in St Neots